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I have just placed an order, how long will my parcel take to arrive?

What are the benefits of selecting Registered or Express Post?


I have just placed an order, nominating Registered/Express/Insured post, why is it so expensive compared to regular post?

Why has Standard post changed from $4.50 to $5.00?

I'm placing an international order and the postage is coming up as $0.00, is this correct?

Where do you ship?

Can I pick up an Online Order from the store?

What if one/some of the items I've ordered are out of stock or unavailable?

When will you charge my card?

Why does my PayPal account say pending?

I have just placed an order selecting Direct Deposit as my payment Method. Why haven't I received your banking details?

What if I have just made an order and would like to add/remove items?

I have just placed an order and would like to cancel it?

Why is the cover of the issue I received different to the one on the website?



Comic Book Glossary of Terms 



I have just placed an order, how long will my parcel take to arrive?

KINGS mail out every Monday, Wednesday and Friday so your order will be sent the next consecutive mail out, providing everything you order is currently in stock.  If not, you will be notified via email.

Parcels to most areas within the Sydney CBD should take up to 2 working days. Parcels to the rest of Australia can take between 2-10 working days to arrive at their destination.

International parcels take up to 10-14 working days.

Please note: All parcels are sent standard Australia Post mail, unless additional postage services are requested.  As such, Kings cannot trace these parcels, nor will we be held responsible for any loss or damage unless the parcel is sent with Fully Insured Post.  If you would like to have your order sent by one of these methods, you can select one of these options when placing your order.
 

What are the benefits of selecting Registered or Express Post?

Below are the benefits for selecting additional postage options like Registered or Express Post:

If you select Regular Post - Signature on Delivery $9.00 you receive a tracking number and your order will require a signature upon delivery. 

If your order contains collectables like CGC comics or statues, we recommend Registered Post - Fully Insured and Tracking $24.00. This ensures that your order is registered for the full dollar amount of your items to protect you against loss or damage of your parcel and you also receive a tracking number.

We also offer Express Post up to 3kg (books and comics only) $15.00 for customers who wish to receive their order within the next working day of SHIPPING your items. This also includes a tracking number. Please keep in mind that if the parcel is over 3kg, or will not fit in a 3kg satchel, an additional postage charge will apply.

Please note: All other parcels are sent standard Australia Post mail.  As such, Kings cannot trace these parcels, nor will we be held responsible for any loss or damage unless the parcel is sent via Fully Insured Post.  If you would like to have your order sent by one of these methods, you can do so by selecting one of these options when placing your order.
 

I have just placed an order, nominating Registered/Express/Insured post, why is it so expensive compared to regular post?

KINGS has special rates in place for Regular Post which does not apply to Registered Post or Express Post.

 
Why has Standard post changed from $4.50 to $5.00?

Due to the rise in costs across the board associated with the packaging and posting of items via Australia Post, we have had to review our online flat rate postage for all website orders.

As of  Monday May 16 2016, our flat rate postage will rise from $4.50 - $5.00. All orders placed from 12am Monday May 16 will be processed at the new flat rate.

We hope this minimal increase won't deter you from using our website as we will be offering the same great products with the same excellent service and the same friendly faces.
 

I'm placing an international order and the postage is coming up as $0.00, is this correct?

All international customers will be contacted AFTER they place their order with a postage quote for shipping to their selected country. This is based on the weight of the order. The order will not be billed until you contact us confirming the shipping cost.

Please note: We will only hold your order for FIVE WORKING DAYS after sending a postage quote. At which point, if we have not heard back from you, we will cancel your order.
 

Where do you ship?

KINGS ships to most countries worldwide, however we do not ship to some countries due to the high level of fraudulent orders. If you find your country is not listed when ordering, feel free to contact us at info@kingscomics.com or call us on +61 (02) 9267 5615.
 

Can I pick up an Online Order from the store?

You may do this under prior arrangement, and ONLY if the order has been billed. You will receive a Pick-Up Notification email as soon as your order is ready in store.
 

What if one/some of the items I've ordered are out of stock or unavailable?

If any of the items you've ordered are out of stock, we will contact you via email and notify you of their stock status, with an estimate of when the items are due to arrive back in stock.

You can elect to split your order, but please keep in mind that an additional postage charge will apply should you do so.
 

When will you charge my card?

Your order is not automatically billed at the time you checkout. This is due to the fact our website displays many out of stock yet re-orderable items. We will not process any charges against your card until your order is completed and ready to ship.
 
Why does my PayPal account say pending?

If the order status is "Pending", your order has been received by KINGS Comics, but your payment has not yet been processed.

For most purchases, KINGS Comics will complete the payment within a few days of receiving the order. We will complete the payment when the order is complete and we are ready to send your purchase. 

The status of an order will continue to display as pending until it expires, is completed, or has been voided.
 

I have just placed an order selecting Direct Deposit as my payment Method. Why haven't I received your banking details?

You will be emailed a Payment Request, containing the amount to deposit along with our details, once your order is complete and ready to ship. This is due to the fact our website displays many out of stock yet re-orderable items. Sometimes these items may drop out of print and cannot be supplied. As such, this eradicates the chance of you paying for an item we cannot supply.
 

What if I have just made an order and would like to add/remove items?

Providing your order has not been processed, the easiest way to do this is to send an email to info@kingscomics.com . We will confirm whether or not these changes are possible.
  
I have just placed an order and would like to cancel it?

Providing your order has not been processed and/or shipped this can be done immediately by contacting us at info@kingscomics.com or calling us on (02) 9267 5615.
 

 Why is the cover of the issue I received different to the one on the website?

Most comic titles come with a variety of covers per issue, each of which are allocated at random to all our online orders. Should you wish to have the cover depicted on the website (generally Cover A) please make a note in the 'Notes' Section on the 'Contact and Delivery' page at the checkout. We will make every attempt to deliver your request however we cannot guarantee this as we allocate on a 'first come first served' basis.



Comics Glossary

 

Floppy or single - A single issue comic book which is printed in limited numbers.

Variant - Short for Variant Cover, a comic with a different cover. Most commonly, variants are printed in limited numbers as an artificial way of making comics rarer. They are usually priced based on the numbers in which they are printed i.e. a $100 variant would be a variant where one copy is printed for every 100 copies of the standard cover.

Mini-Series - A comic book series with a planned ending. They most commonly last between 4 and 8 issues, although they can be as long as 12 issues.

One-Shot - A one off issue or story.

Ongoing - A continuing comic book series, mostly shipped on a monthly schedule.

TP - Trade Paperback - A softcover collection of comic books, sometimes also referred to as SC, or softcover, or GN, Graphic Novel.

Digest - These are collected editions that are smaller in size, generally the format is for All Ages titles, however not exclusively.

HC - Hardcover - A hardcover collection of comic books.

Omnibus - Large hardcover collections that typically collect an entire series or creative run or at the very least 20-30 issues.

OGN - Original Graphic Novel - A story only published in TP or HC format

MMPB - Mass Market Paperback - Softcover novels, all words no pictures. BORING.

Standing Order - A service provided by KINGS, where we put specific titles aside for customers. In order to set up a standing order we require a minimum of 4 ongoing titles and a valid credit/debit card. Also referred to as a Pull List.

Kings Premier Club Card - A membership card that entitles you to 10% off all products (excluding sale items and movie screenings) for a calendar year. A Premier Club Card costs $25.00

Continuity - The comic book canon that has been established throughout a title or publishing history.

Ret Con - Retroactive Continuity - Changing a character's back story to fit into a current storyline. i.e. Green Lantern: Secret Origin, Hal Jordan's origin story was changed to include the character Atrocitus whose first appearance was in 2008, almost 40 years after Hal Jordan was originally introduced.

Reboot - When a series relaunches with a new number 1 in a new continuity.

Relaunch - When a series relaunches with a new number 1 in the same continuity.

Crossover - When a story goes across multiple titles. In some cases this can be tied into larger publisher-wide event that will go across not only multiple titles, but often multiple issues as well.

PX - Previews Exclusive - Only available in specialty comic book stores.

Golden Age - Late 1930's to the early 50's - The Golden age of Comics is the period in American comics associated with the beginning of Superhero comics. The Golden Age saw the first appearances of characters like Superman, Captain Marvel, Batman, Wonder Woman, The Flash, Green Lantern, Captain America, The Sub Mariner, and many more heroes who are still popular today. These books are exceedingly rare and often the most sought after by collectors.

Silver Age - Mid 50's to the 70's - The Silver Age is most well-known for the revitalization of Superhero Comics, and the rise of Marvel Comics. DC Comics modernised many of their heroes most notably The Flash and Green Lantern, and perhaps more importantly created the first super team with the formation of the Justice League of America. With the release of Fantastic Four #1 in 1961, Marvel also joined the scene, with a new and extremely innovative style of storytelling. The Silver Age features a rash of cornerstone, key issues, and first appearances. Though not as rare as many Golden Age books, many of these issues are still highly regarded by collectors.

Bronze Age - 70's to the early 80's - The Bronze Age is most notably associated with Superheroes tackling real world issues. Some famous examples include; the Speedy taking heroine issue (Green Lantern/Green Arrow #85), the "Death of Gwen Stacey" (Amazing Spider-Man #122), and the ever unpopular "New" Wonder Woman by Dennis O'Neil (Wonder Woman #178). This era also saw the revival of the Super Team, the most notable of which was the fantastic New Teen Titans run by Marv Wolfman and George Perez, the return of the X-Men, and the continued success of The Avengers and JLA. 

Modern Age - Mid 80's to Today - The modern age is pretty much what you see on the shelf, and in the back issue bins. Books from this time period are plentiful, on occasion excessively so. Many books, especially those from the insane half a million copy print run 90s, are extremely de-valued, in most cases well below cover price. Someday in the future we might get a metal related moniker, who knows, The Nickel Age? The Aluminium Age? Maybe even the Holofoil Age?

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