Frequently Asked Questions

• I have just placed an order, how long will my parcel take to arrive?
• I have just placed an order, nominating Registered/Express/Insured post, why is it so expensive compared to regular post?
• I have just placed an order and would like to cancel it?
• Where do you ship?
• Can I pick up an Online Order from the store?
• Does KINGS Comics offer a Standing Order or Mail Order subscription service?

I have just placed an order, how long will my parcel take to arrive?

KINGS mail out every Mon/Wed/Fri so your order will leave the next consecutive mail out, providing everything you order is currently in stock. If not, you will be notified.

Parcels to most areas within Australia should arrive within 2 working days. International parcels may take 10-14 days.

Please note: All parcels are sent standard Australia Post mail.  As such, Kings cannot trace these parcels, nor will we be held responsible for any loss or damage unless the parcel is send Registered or Express Post.  If you would like to have your order sent by one of these methods, you must select one of these options when placing your order.

I have just placed an order, nominating Registered/Express/Insured post, why is it so expensive compared to regular post?

KINGS has special rates in place for Regular Post which do not apply to Registered Post or Express Post.

I have just placed an order and would like to cancel it?

Providing your order has not been processed and/or shipped this can be done immediately once we are notified.

Where do you ship?

KINGS ships to most countries worldwide but will not ship to some countries due to the high level of fraudulent orders. If you find your country is not listed when ordering, feel free to contact us.

Can I pick up an Online Order from the store?

You may do this under prior arrangement, and ONLY if the Order is pre billed (we do not hold orders or items to be picked up and paid for when you arrive). It is not common practise but we will make an exception if orders are pre-paid.

Does KINGS Comics offer a Standing Order or Mail Order subscription service?

KINGS has had a Standing Order/Mail Order service in place for many years now, and it allows you to have your favourite comics, trade paperbacks, and collectibles set aside for you each and every week.

To start a Standing Order/Mail Order account with us, you'll need to meet a couple of requirements: You need to be collecting a minimum of four ongoing monthly titles and have a valid credit card. That's it! If you can meet those requirements, we can start a Standing Order/Mail Order up for you within minutes.

You can add and delete titles on your Standing Order/Mail Order any time you like, as long as you stay above the minimum of four ongoing monthly titles. We can also add single issues to your Order, as well as variant covers (when available), trade paperbacks, hardcovers, novels, action figures, statues, and any other collectibles. When deleting a title from your Order, you are not expected to collect the next two months' worth of issues. Once it's deleted, it's gone!

We bill all our Standing Order/Mail Order accounts every fortnight. If you have already come in and collected your Order from us, or have nothing released within that fortnight, your credit card remains untouched.

We also have a mail-out option for all our Mail Order customers. You can have your comics mailed out to you every two or four weeks. It's entirely up to you.

We also highly recommend that all new Standing Order/Mail Order accounts put the Previews magazine on their pull list, as it will give you an excellent idea of what is going to be released by every major and independent publisher, a whole two months in advance. This gives you ample time to place orders with us.

If you wish to start up a Standing Order/Mail Order account with us, please feel free to call us on (02) 9267 5615, or e-mail us at info@kingscomics.com.